How to enable multiple remote desktop user logins in Windows 7

Windows remote desktop connection application can be used in order to connect to another PC on the same network or the internet. Both computers should use Windows and have the “Remote desktop connection” application available. For example, you can use all of your work computer’s programs, files, and network resources from your home computer, and it’s just like you’re sitting in front of your computer at work. You can also use it to access an application that is only installed on a single computer, by multiple users at the same time.
Windows 7 do not allow the concurrent use of a single computer by multiple users. This means that a user needs to be signed out before a second user logs in. This is not the case for the server editions of Windows. Luckily there is a patch that allows you to override this setting and connect multiple users at the same time on a single computer. The will even be able to use the same applications at the same time.
CAUTION: The following steps are probably going against the windows EULA agreement and could cause harm to your computer. I have already tested both of the patched below on windows 7 professional edition installations and could not find any issues.

Patch 1

The first patch just enables multi-user support for the Windows remote desktop connection tool:

1. You need to download the following zip file: Win7RDP.zip.
2. Unzip the contents in a folder (let’s say you have used the following path:  “C:\Win7RDP\”).
3. Execute the file install.cmd by double clicking on it.
4. You should see a screen similar to the one below, if everything works fine.
   
5. After the end of the patching process the remote desktop connection of your pc provides multi-user support.

Patch 2

The following patch application lets you choose whether or not to enable multiuser support for the remote desktop connection process or/and to disable the no blank password policy that is enforced on users that need to connect remotely. Follow the steps below to access the application.

1. Download the file Concurrent_RDP_Patcher_2-22-2011.zip
2. Open the compressed file and execute the file “Concurrent RDP Patcher.exe”
3. You should see the following screen
   
4. Check the desired options and then click the patch button.

Configure IP Address and DNS from Command Line

he IP address of your computer can be set from the command prompt by running the following commands at an administrative level prompt:

netsh interface ip set address name="Local Area Connection" static 123.123.123.123 255.255.255.0 123.123.123.1 1

Local Area Connection is the name of the adapter you want to modify. In single NIC systems it is normally called Local Area Connection.

123.123.123.123 is the IP address you want to set.

255.255.255.0 is the subnet mask.

123.123.123.1 is the gateway.

1 is the gateway metric. You can leave this as 1 for almost all cases. 

If you want to enable DHCP you can run:

netsh interface ip set address name="Local Area Connection" dhcp

There are two commands for DNS since administrators typically configure a primary and secondary DNS server.

For the primary DNS run:

netsh interface ip set dns name="Local Area Connection" static 208.67.222.222

For the secondary run:

netsh interface ip add dns name="Local Area Connection" 208.67.220.220 index=2

If you want to configure the computer to use DNS from DHCP run:

netsh interface ip set dnsservers name="Local Area Connection" source=dhcp

When you are finished with all of your IP and DNS changes run ipconfig -all to review the new settings.

"Not enough server storage is available to process this command"

To resolve this issue, increase the value of the IRPStackSize registry entry. To do this, follow these steps:

Click Start, click Run, type regedit, and then click OK.

Locate and then click the following registry subkey:

 

 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters

 

If the IRPStackSize entry is not present in this subkey, follow these steps:

1. Click Edit, point to New, and then click DWORD Value.
2. Type IRPStackSize, and then press ENTER.
   
   Note Type IRPStackSize exactly as it appears. The value name is case sensitive.

Click IRPStackSize, click Edit, and then click Modify.
In the Data Value box, type a larger value, and then click OK.

Note Values may range from 0x1 to 0xC. These values are equivalent to 1 to 12 in decimal notation.
If the problem persists after you complete the previous procedure, increase the value of IRPStackSize more.

Share a Printer from XP to Windows 7

One common problem I have run into with clients is trying to share a printer connected to a Windows XP machine with Windows 7. There are lots of people out there that have USB connected printers attached to one computer, usually a Windows XP machine.
If you get a new laptop running Windows 7, it makes sense to share that printer so that any computer can print to it. Unfortunately, trying to print to an shared printer on XP from Windows 7 is not as simple as it should be!
In this article I will walk you through the steps for XP to Windows 7 printer sharing. I am assuming your printer is directly attached to a Windows XP machine and you want to print from a Windows 7 machine.
Step 1: First make sure that the printer on the XP machine is shared. You can do this by right-clicking on the printer and choosing Sharing.



Click the Share this printer radio button and give your printer a share name. Make sure is less than 8 characters and does not contain any symbols.



Step 2: Make sure you can see the printer share from the network browsing area in Windows 7. You can do this by going to Control Panel and clicking on Network and Internet.



Then click on View network computers and devices under Network and Sharing Center.



At this point, you should see the name of your XP computer in the list of computers. Mine XP machine is called Aseem.



Double-click on the computer name and you should see your shared printer in the list. Here you can try to add the printer by right-clicking on it and choosing Connect.



If everything goes perfectly, Windows 7 should automatically add the printer to your set of printers. However, if you get a message like “Cannot connect to printer”, follow the next steps.
Step 3: Click on Start and then click on Devices and Printers. At the top, click on the Add a printer link.



Step 4: Next choose Add a local printer. Yes, that sounds counter-intuitive, but this is what you have to do!



Step 5: Next, click Create a new port and choose Local port from the list of options.



Step 6:  Click Next and in the Port name box, type in the path to the shared printer. It should be something like \\Aseem\HPXP, where Aseem is the name of your XP machine and HPXP is the shared name of the printer.



Step 7: Now choose the printer driver from the list or download the latest driver for the printer and choose Have Disk. Note that if you printer is a little older, it’s a good idea to download the Windows 7 driver for the printer and click Have Disk.



That’s it! Windows 7 will load the driver and you’ll be able to print to the XP machine from Windows 7! The main things to remember are sharing the XP printer and downloading the latest driver for the printer on the Windows 7 machine.
If you have any problems sharing your printer on XP and printing from Windows 7, post a comment here and I will try to help! Enjoy!

“The file is corrupt and cannot be opened” in Excel

Usually when upgrading you expect nothing but improvements. So it can be really disappointing when after moving to Excel 2010 you have no chance to access your .xls file created in the application version 2003 and earlier. You understand what I’m talking about if you ever encountered “The file is corrupt and cannot be opened” error in Excel 2010. Still think you can’t open it? Actually you can!

Try the following to see how your precious .xls data appear in MS Excel

1. Open the application.
2. Click on File -> Options.
3. Select Trust Center and press the Trust center settings button.
    
4. Pick Protected view.
   
5. Uncheck all the options under Protected View and confirm by pressing OK.
6. Restart Excel and try to open the broken Excel documents.

For safety reasons, you should save your document with new Office format like .xlsx. You can do it this way: File > Options -> Trust Center -> Trust Center settings -> Protected View.
Check all the options again under Protected View, click OK and restart Excel.

This will set the security options back. Sure, you don’t want to open any file unsafely.
That’s it. Hope it will work for you and your documents .
Thanks and see you!

"Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SECURITY or its log or alternate".

You start the Recovery Console, create a temporary folder, back up the existing registry files to a new location, delete the registry files at their existing location, and then copy the registry files from the repair folder to the System32\Config folder. When you have finished this procedure, a registry is created that you can use to start Windows XP. This registry was created and saved during the initial setup of Windows XP. Therefore any changes and settings that occurred after the Setup program was finished are lost.

To complete part one, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
   Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line:
   md tmp
   copy c:\windows\system32\config\system c:\windows\tmp\system.bak
   copy c:\windows\system32\config\software c:\windows\tmp\software.bak
   copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
   copy c:\windows\system32\config\security c:\windows\tmp\security.bak
   copy c:\windows\system32\config\default c:\windows\tmp\default.bak
   
   delete c:\windows\system32\config\system
   delete c:\windows\system32\config\software
   delete c:\windows\system32\config\sam
   delete c:\windows\system32\config\security
   delete c:\windows\system32\config\default
   
   copy c:\windows\repair\system c:\windows\system32\config\system
   copy c:\windows\repair\software c:\windows\system32\config\software
   copy c:\windows\repair\sam c:\windows\system32\config\sam
   copy c:\windows\repair\security c:\windows\system32\config\security
   copy c:\windows\repair\default c:\windows\system32\config\default
6. Type exit to quit Recovery Console. Your computer will restart.

Note This procedure assumes that Windows XP is installed to the C:\Windows folder. Make sure to change C:\Windows to the appropriate windows_folder if it is a different location.

Internet Explorer Unable to View FTP Sites

Microsoft Internet Explorer has the ability to view FTP site like a normal local folders. This is a feature that lots of people are not aware of or don't really use it. I have always been using some freeware FTP clients for a while and find them don't really improves anything. At times, I would use command line, but when transferring many files, command line is not very convenient.

As I begin using Internet Explorer not too long ago, I never use any other clients since then. It is convenient as it is pre-installed in every machine!

Recently, as I tried to use it on a different computer, I keep getting "Page not found" error. But the FTP server is working fine when I try to access using command line FTP.

After spending sometime to search for solution, I found a setting in Internet options that fixes it. Go to Tools > Internet Options > Advanced tab > tick Enable folder view for FTP sites.

If you have never use IE for this purpose, I recommend you to try it.

Just type in address bar: ftp://www.yoursite.com

Unless you need some extraordinary functions, IE is good enough.

Fixing the dreaded “Unmountable Boot Volume” error

One unfortunately common problem is data corruption on a hard drive and the dreaded “Unmountable Boot Volume” error. Many people feel they are forced to format the drive and start from scratch in this situation. However, frequently there is a better way of save your installation, as long as you have the installation media available. Directions for both XP and Windows 7 included.

If you receive the “unmountable boot volume” error and have an installation disk, you still have a chance to save your system.
This error is frequently caused by unfortunate wear and tear corruption of the data on the hard drive. By using the following utilities, you often can repair the damaged hard drive and prevent a complete reinstallation of your system.

XP Directions:

1. Insert your XP installation disc into an optical drive and boot up your computer.

2. When you see a welcome screen, hit the R key on your keyboard. This will enter you into recovery mode with a DOS prompt.

3. Now type chkdsk /p and hit Enter. This will launch a utility which will check for errors on your hard drive.

4. After the process is done, type fixboot or fixmbr and hit Enter to repair any damaged boot files which may have become corrupted. When asked to say yes or no, type the Y key on your keyboard.

5. Type exit and press the Enter key to reboot your computer.

Windows 7 Directions:

1. Boot from the Windows 7 DVD.

2. Select Repair my computer.

3. Select Command Prompt

4. From the command prompt enter the following command: Chkdsk /R C: where “C” is your boot drive.

5. Answer Y to check the disk the next time that the system restarts.

6. Reboot the system. After the reboot, Windows will check the hard disk and try to repair the damaged area.

7. If you still get the error after this process, repeat the process but try rebuilding the master boot record at the command prompt with the following command: bootrec /fixboot and then rebooting
If your system can be saved, you should now be able to boot back into Windows without a problem!

Fix Services MMC Extended View Is Blank in Windows XP

The Extended view of Services Management Console (services.msc) displays the service description and also has links to Start or Stop services. In some systems, the Extended view may appear blank, as in figure below:



This has to do with broken JScript.dll registration. To fix this problem, login as Administrator or equivalent, and then run the following command from Start, Run dialog:

regsvr32.exe  jscript.dll

Press {ENTER}
You should see the output message "DllRegisterServer in jscript.dll succeeded."
This fixes the Extended view. Close and re-open Services MMC.

How to Add Downloads Folder to the Windows 7 Start Menu

To add the Downloads folder to your Start menu in Windows Vista, the only way was to employ our registry hack that replaced the Games link with Downloads. This isn’t required in Windows 7, where you can show the Downloads folder to the Start menu using the Taskbar and Start menu Properties. This is pretty basic guide, but written specifically to let the users know about this option, a welcome addition to Windows 7, that didn’t exist in Windows Vista and Windows XP.
1. Right-click on an empty area in the Taskbar, and click Properties
2. Click Customize


3. Scroll down until you see the option "Downloads", and choose "Display as a link" or "Display as a menu" button.


Click OK.

Fix Services MMC Error “One or More ActiveX Controls Could Not Be Displayed”

When you open the Services MMC (services.msc), the following errors appear, and the list of services may or may not display after dismissing the error message dialog boxes.

One or more ActiveX controls could not be displayed because either:
1) Your current security settings prohibit running ActiveX controls on this page, or
2) You have blocked a publisher of one of the controls.
As a result, the page might not display correctly.

… followed by the error Object doesn’t support property or method ‘ConnectTo’ in URL mmcndmgr.dll/views.js.

Resolution

[Windows 7 Users] Download the Fix it solution by clicking the image above, and run the executable. The problem should be taken care of, automatically.
To Fix the Problem Manually
1. Click Start, type Regedit.exe and press {ENTER}
2. Navigate to the following branch:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings \ Zones

 

3. Under the Zones key, delete the subkey shown with an ASCII character, as in the above graphic. If it doesn’t exist, ignore and proceed to the following registry key:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings \ Zones \ 0

 

4. Double-click the DWORD value named 1200, and type 0 as its value data.


The DWORD value 1200 corresponds to IE Security Zone setting "Run ActiveX controls and plug-ins". Setting the value to 0 permits ActiveX controls and plug-ins.

5. Exit the Registry Editor.

6. Logoff and login back to your account.

Linux: Delete user password

Command to delete user password under Linux

Type the following command to delete a user password:

# passwd --delete username

OR

# passwd -d username

Above command delete a user's password (make it empty). This is a quick way to disable a password for an account. It will set the named account passwordless. User will not able to login. It is also a good idea to setup user shell to nologin to avoid security related problems: 

# usrmod -s /sbin/nologin username

For example to delete password for user sweta, Type:

# passwd -d sweta

# usrmod -s /sbin/nologin sweta

Reset Your Forgotten Ubuntu Password in 2 Minutes or Less

If you’ve ever forgotten your password, you aren’t alone… it’s probably one of the most common tech support problems I’ve encountered over the years. Luckily if you are using Ubuntu they made it incredibly easy to reset your password.

All it takes is adjusting the boot parameters slightly and typing a command or two, but we’ll walk you through it.
Reset Your Ubuntu Password
Reboot your computer, and then as soon as you see the GRUB Loading screen, make sure to hit the ESC key so that you can get to the menu.

Root Shell – Easy Method
If you have the option, you can choose the “recovery mode” item on the menu, usually found right below your default kernel option.

Then choose “Drop to root shell prompt” from this menu.

This should give you a root shell prompt.
Alternate Root Shell Method
If you don’t have the recovery mode option, this is the alternate way to manually edit the grub options to allow for a root shell.
First you’ll want to make sure to choose the regular boot kernel that you use (typically just the default one), and then use the “e” key to choose to edit that boot option.

Now just hit the down arrow key over to the “kernel” option, and then use the “e” key to switch to edit mode for the kernel option.

You’ll first be presented with a screen that looks very similar to this one:

You’ll want to remove the “ro quiet splash” part with the backspace key, and then add this onto the end:

rw init=/bin/bash

Once you hit enter after adjusting the kernel line, you’ll need to use the B key to choose to boot with that option.

At this point the system should boot up very quickly to a command prompt.
Changing the Actual Password
You can use the following command to reset your password:

passwd <username>

For example my username being geek I used this command:

passwd geek

After changing your password, use the following commands to reboot your system. (The sync command makes sure to write out data to the disk before rebooting)

sync
reboot –f

I found that the –f parameter was necessary to get the reboot command to work for some reason. You could always hardware reset instead, but make sure to use the sync command first.
And now you should be able to login without any issues.

How to block Facebook using the Hosts file

The location of the hosts file depends on your operation system.

Windows XP, Vista and Windows 7 C:\WINDOWS\system32\drivers\etc\hosts

Note! Make a backup of the hosts file and put it somewhere safe, in case you mess up.

1. Open the hosts file using Notepad or other plain text editor.

2. Copy the following:

   # block facebook
   127.0.0.1 login.facebook.com
   127.0.0.1 www.facebook.com
   127.0.0.1 blog.facebook.com
   127.0.0.1 apps.facebook.com

3. Paste it into the Hosts file after 127.0.0.1 localhost

4. Save and close the Hosts file.

5. Reboot your computer to apply the changes.

6. Try to open Facebook in a browser.

How to Cancel or Delete a Stuck Print Job in the Windows Print Queue

If you tried to print, but the job just got stuck in the queue without being able to cancel it, you’re experiencing a stuck print job. There’s a simple way to clear out the print queue, but it’s not always the most obvious thing. Here’s how to do it.
Note: we encountered this problem earlier today but forgot to take a screenshot of the print queue with a stuck job, so we substituted with a picture of a regular job sitting in the queue.

Clearing a Stuck Print Job in Windows

The first thing you’re going to want to do is open up Services through the start menu search, find Print Spooler in the list, and click the Stop button.



Now open up Windows Explorer and put this into the location bar:

%windir%\System32\spool\PRINTERS

You might be prompted for UAC to allow access to the folder, which you’ll want to accept. Now you’ll see a bunch of files in the folder, and you’re going to want to delete all of them. Don’t delete the PRINTERS folder itself, just the files.



Now go back to Services and click the Start button to start up the service again.



At this point your stuck print job should be gone.

Fixing "The Event Log is Full" Error on Windows XP

I was working on a project for work when I suddenly got the strangest error: “The Event Log is Full”. Seriously? What I didn’t remember is that Windows XP doesn’t automatically overwrite events less than 7 days old from the event log, so when it’s full, most applications that try and write to the event log are going to break.
You can easily fix this problem by changing the event logs to overwrite old events regardless of the date, or just increase the size that the log is allowed to grow to.
Note: If your event log is so huge within 7 days that you are getting this error, there’s probably something seriously wrong. You should inspect your event log to understand what is causing all of the errors… more on that in a future article.

Increasing Event Log Size

Open up Event Viewer by typing in eventvwr into the Start \ Run box, or you can find it under Administrative tools section of Control Panel.
You’ll notice over on the right-hand side of the window that the current size of my Application and System Event Logs are 512 KB…



Now you can right-click on one of the Event Logs in the list, and choose Properties from the menu.





In this dialog you can do a number of things… you could clear the log, increase the size, or just set the system to overwrite events as needed.



I chose to increase the maximum size of the event log, and then also to overwrite events as needed.



For those of you using Windows Vista, you’ll notice that the default settings in Vista are to overwrite as needed, and the maximum size is way bigger. Guess my setting choices make sense then…



Again, if your Application or System event logs are growing so gigantic that you are getting this error, you should really look into the root cause by carefully examining the entries in the logs.

Short cut for shutdown and Restart on desktop

On the desktop right click ----> New----> shortcut .

In the location area type (without quotes) "shutdown -r" to reboot, "shutdown -l" to logout,

"shutdown -s" to shutdown.

In the name for the shortcut type in any name you are comfortable with e.g SHUTDOWN or

RESTART etc.

Click Finish and its done.

Now double-click the icon created to perform the actions

FOLDER OPTION missing

Many of us sometimes find the folder options missing in windows explorer.

Here's the solution

Open Run and then type "gpedit.msc".

Now goto

User Configuration > Administrative templates > Windows Component > Windows Explorer.

Click on Windows Explorer you will find the 3rd option on the right side of screen

"Removes the Folder Option menu item from the Tools menu"

Just check it,

if it is not configured then change it to enable by double clicking on it and after applying again set it to not configured.


I hopes that you will find the option after restarting windows.

Repair a network connection

1.See if the cable is pluged in or if is not broken someware.

2. ping your domain controller,your dns server and your gateway(if you have them if not skip this step). ex: cmd -->ping 192.168.1.1(dns ip adress)

3. Attempts to renew the connections DHCP lease:

ipconfig /renew command at the command prompt.

4. Flushes the Address Resolution Protocol (ARP) cache,

arp -d command at the command prompt.

5. Reloads the NetBIOS name cache:

nbstat -R command at the command prompt.

A NetBIOS name update is also needed, which is using the nbtstat –RR command.

6. Flushes the Domain Name System (DNS) cache:

ipconfig /flushdns command at the command prompt.

7. Registers the computer’s DNS name:

ipconfig /registerdns command at the command prompt.

8.If non of this works you shoud see if the network card drivers are ok or the network adapter is ok.

How to find open ports on a computer on windows machines

To find open ports on a computer, you can use netstat command line.

1. To display all open ports, open DOS command, type netstat and press Enter.

2. To list all listening ports, use netstat -an |find /i "listening" command.

3. To see what ports your computer actually communicates with, use netstat -an |find /i "established"

4. To find specified open port, use find switch. For example, to find if the port 445 is open or not, do netstat -an |find /i "445".

5. You can use PULIST from the Windows Resource Kit to find which process is using a specified port. For example, pulist |find /i "4125" may display

Mounting a windows share in ubuntu

Tired of navigating the network for a Windows shared folder all the time under Ubuntu?

Well then I'll show you the equivalent of Windows xp's map network drive in Ubuntu 8.04.It is called mount with smbfs.

Step 1

Enter in a Terminal window

Create a directory where the share will be mounted. lets say sudo mkdir  /share1(share1 is my mount point)

Step 2
Type this instruction:

mount   -t smbfs   -o username=administrator   //windows-box-name/share_name   /share1

Step 3

you will find your share in /share1 mounted and presto.Done.Enjoy. :)

Clearing Arp Cache

If you can't repair your network connection and you need to clear your ARP cache here is the tip:
run-->cmd
there you enter :

C:\>netsh interface ip delete arpcache
Ok.

To verify if it worked type:
arp -a

If it didn't work repeat the procedure.

If stil no change try to remove the cable for 1 minute
and then try again with the procedure described above.

cant delete access denied in Windows XP

Have you got this message ? Saying "Cannot delete file: Access is denied" in a small window.

OK. Restart your computer and press F8 to start computer in Safe Mode. then delete your file or files. And restart again your PC.

Thats all.

Secure Connection Failed Firefox

This kind of problem occurs when a Firefox user tries to open or browse a secure connection (example: https// or in simple, yahoo mail website ), Firefox browser shows an error message "Secure Connection Failed". see this picture bellow :

Picture : Secure Connection Failed

Do not worry. you can fix this problem by some easy steps.
Follow these steps :

• Go to "Application Data" folder in Windows XP.
  
  • Start menu >> Run >> type %APPDATA% >> click OK
• You are now in "Application Data" Folder.
• Next click and open Mozilla >> Firefox >> Profiles >> .... >> Now find "cert8.db" file.
• Delete the file and Restart your Mozilla Firefox.

                                         
                                            Pic : "cert8.db" file on my computer.

Problem 2 : Secure Connection Failed on Facebook


Problem 3 : secure connection failed ipod touch  
Secure connection failed message on iPhone, iPod touch or iPad . There are two types of error you can find on iPhone, iPod or iPad devices. 
1. Secure connection failed.
2.  Lost secure connection.

Create nameless files and folders in windows

This trick will allow you to create files and folders without any name.

Just follow the following steps:

1.Select any file or folder.
2.Right click on it, press rename or simply press F2.
3.Press and hold the alt key. While holding the Alt key, type numbers 0160 from the numpad.

Note: Type the numbers 0160 from the numpad, that is, the numbers present on the right side of the keyboard. Don't type the numbers which are present on top of the character keys.

4.Press Enter and the nameless file or folder will be created.

Reason: The file or folder that seems nameless is actually named with a single space.

But what if you want to create another nameless file or folder in the same directory ?

For this you will have to rename the file with 2 spaces. Just follow these steps below:

1.Select file, press F2.
2.Hold alt key and type 0160 from the numpad.
3.Release the alt key. Now without doing anything else, again hold alt key and press 0160.
4.Press enter and you will have second nameless file in the same directory.
5.Repeat step 3 to create as many nameless files or folders in the same directory.

"Error on Page" when attempting to add an attachment in Web

When trying to add an attachment to an assignment or discussion message in WebCT Vista or CE 6, some users have reported seeing an "Error on Page" message in their browser.

There are a number of possible causes for this error; most can be resolved by following WebCT's Browser Tune-Up instructions.

* Ensure that the document you are trying to upload is not open in another program on your computer. For example, if you want to upload a Microsoft Word document, save and close the document first.

* If using the Internet Explorer browser, ensure that the "Display a notification about every script error" option is not checked:
1. In Internet Explorer, from the Tools menu, select Internet Options
2. Click the Advanced tab
3. Scroll down and uncheck Display a notification about every script error
4. Click OK to save your changes